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KuCoin Pauses MultiversX (EGLD) Deposits: What It Means for Withdrawals

KuCoin temporarily closed EGLD deposits (announced Sep 19, 2026). Here's what US/UK/CA/AU users should check about their KuCoin withdrawal and balance.

Last verified: See our sources

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KuCoin outage announcement

KuCoin has temporarily closed the deposit service for MultiversX (EGLD), according to its official announcement. The notice does not mention withdrawals being affected, but if you hold EGLD on KuCoin you should confirm your balance and read the full notice before doing anything else. This is a short, factual update — not investment advice.

Source: KuCoin — "KuCoin Has Temporarily Closed the Deposit Service of MultiversX (EGLD)" Announced 2026-09-19 UTC, checked 2026-09-19.

DISCLOSURE: CompareCEX may earn a commission when you sign up through our links. This does not influence our editorial scores.

What happened?

KuCoin published an announcement stating it has temporarily closed the deposit service for MultiversX (EGLD). The notice only describes a deposit closure — it does not state a reopening date, and it does not mention any change to EGLD withdrawals, KuCoin withdrawal fees, or the general kucoin withdrawal limit. Any detail beyond what the announcement says (exact resume date, reason, or wallet maintenance specifics) is not stated in the source, so we are not repeating unverified claims here.

If you are searching for general kucoin withdrawal fees or a kucoin withdrawal limit without kyc, note that this specific event is about deposits, not withdrawals — but both processes can occasionally be paused together on any exchange during wallet maintenance, so it is worth double-checking your own account status directly on KuCoin†.

What does this mean for users in the US, UK, CA, and AU?

The announcement is a global platform notice and does not name any specific country or region — no country-specific impact found. That said, access to KuCoin itself, and to specific features, can already vary by jurisdiction for reasons unrelated to this announcement, since KuCoin requires identity verification (KYC) for full account access† and is headquartered in Singapore†. Readers in any of these four regions should treat this event the same way: check your own account on KuCoin's official site rather than relying on regional assumptions.

What should you check right now?

Use this checklist before taking any action:

  1. Confirm your EGLD balance. Log in to KuCoin and check your MultiversX (EGLD) balance under Assets — it should be unaffected by a deposit pause.
  2. Read the full official announcement. Do not rely on summaries (including this one) for exact wording — read it directly on KuCoin.
  3. Try a small test only if you must transact. If you need to move EGLD urgently, check current withdrawal availability in your account before assuming it works normally.
  4. Avoid sending new EGLD deposits to KuCoin until the announcement is updated or lifted, since deposits are explicitly closed.
  5. Check your KYC status. KuCoin requires identity verification for full account access† — an unrelated verification issue can look like it's connected to this event when it isn't.
  6. Compare general KuCoin account facts below so you know what's normal vs. what's specific to this event.
Fact Detail Source
Founded 2017† Official
HQ / registration region Singapore† Official
KYC Required for full access† Official
Regular-tier maker fee 0.1%† Official
Regular-tier taker fee 0.1%† Official
Coins listed ~300 (approx.)† Official
Support Help center + ticket, 24/7† Official
Payment methods Bank transfer, crypto, card† Official
Apps iOS and Android† Official

We do not have a verified Knowledge Graph figure for a coin-specific EGLD withdrawal fee or a numeric kucoin withdrawal limit — those change often and should be confirmed on KuCoin's own withdrawal page rather than guessed here.

If you want to see how KuCoin's structure compares with other exchanges before deciding where to hold assets, our KuCoin exchange profile and the best exchanges list break this down using the same sourcing standard as this article, explained on our methodology page.

Common mistakes to avoid during an exchange service pause

  • Assuming a deposit pause means a withdrawal pause. They are different systems; this announcement only mentions deposits.
  • Sending EGLD to KuCoin anyway "to test it." If deposits are closed, funds sent now may be delayed or require support intervention.
  • Panic-moving funds off the exchange based on rumors. Always check KuCoin's own account page and the official announcement link, not social media threads.
  • Skipping KYC checks. Since KuCoin requires verification for full account functionality†, an unrelated KYC issue can look like it's connected to this event when it isn't.
  • Ignoring the fee calculator before moving funds elsewhere. Regular-tier trading fees at KuCoin are 0.1% maker / 0.1% taker††, but withdrawal fees are separate and not fixed in this Knowledge Graph — use our fee calculator tool to check actual numbers before making a decision.

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FAQ

Does this announcement affect EGLD withdrawals on KuCoin?

The official announcement only states that deposits are temporarily closed. It does not mention withdrawals, so there is no verified statement either way about withdrawal availability — check your account directly.

When will KuCoin reopen EGLD deposits?

The announcement does not give a reopening date. Check the official notice periodically for updates rather than relying on a fixed timeline.

Does this affect other coins besides EGLD on KuCoin?

The announcement names only MultiversX (EGLD). No other coins are mentioned in the source.

Is this the same as a full KuCoin outage?

No. This is a single-asset deposit pause for EGLD, not a platform-wide outage, based on what the announcement states.


RISK: Crypto assets are volatile and unregulated in many jurisdictions. Not financial advice.

This is an educational news update, not investment advice. See our affiliate disclosure and methodology for how we source and verify exchange data. If you're unsure which exchange fits your needs, try Find My Exchange.

Updated 2026-09-19.

Crypto assets are volatile and unregulated in many jurisdictions. Not financial advice.

Figures marked † come from our Knowledge Graph, each with a dated source on the exchange's review page. See our affiliate disclosure.